Utilizing MDM in a HIPAA Compliant Environment

Speakers: Issa Awwad & Adam Derrick

Level: All Levels, Lecture

Excerpt: Patients are vulnerable in health care settings, not just because they are seeking medical attention but also because they are sharing private information with their health care organization. Helping patients feel comfortable enough to share this data allows professionals to provide the most efficient care and can strengthen the patient experience. This presentation will discuss helpful tools and security best practices to ensure data is stored and removed from your shared device securely. Explore simple workflows to provide a zero-touch deployment when new devices are purchased. Learn about utilizing new offerings in jamf, Apple Configurator, and other MDM solutions to make technology work for you in your unique environment while ensuring HIPAA compliance.

Description: Patients are vulnerable in health care settings, not just because they are seeking medical attention but also because they are sharing private information with their health care organization. Helping patients feel comfortable enough to share this data allows professionals to provide the most efficient care and can strengthen the patient experience.
This informative session will explain and demonstrate how paper intake forms and shared laptops at Lehigh University’s Health & Wellness Center and Counseling and Psychological Services department were replaced with iPads to provide a more secure and patient-friendly experience. We will discuss Lehigh University Counseling & Psychological Services’ (UCPS) transition from using paper forms to using iPads with Titanium Schedule as an electronic medical record (EMR) repository and scheduling tool. Not only was this transition executed with minimal downtime, but students now also have a more comfortable and convenient option for requesting counseling and healthcare services.
This presentation will discuss helpful tools and security best practices to ensure data is stored and removed from your shared device securely. Explore simple workflows to provide a zero-touch deployment when new devices are purchased. Learn about utilizing new offerings in jamf, Apple Configurator, and other MDM solutions to make technology work for you in your unique shared environment while ensuring HIPAA compliance.


About the speakers

Adam Derrick – Apple Endpoint Computing Consultant – Lehigh University

Adam T Derrick has 11 years of diverse technical experience deploying and maintaining anything Apple. He is a hands-on information technology professional instilling leadership, vision, and creativity. As a Computing Consultant and Apple Endpoint Engineer, he currently oversees and administers the day-to-day operations of Apple endpoint management at Lehigh University. Adam and his team assist in endpoint engineering, computer hardware, and software selection, purchase, and operation, training, and consulting services for Apple and Windows devices across the university. Previously Adam worked in Healthcare, Electronics, and Telecommunications fields.


Issa Awwad – Senior Computing Consultant – Lehigh University

I’m a Senior Computing Consultant & I received my master degree in Computer Science from the University of Detroit Mercy. and I provide consulting services for faculty, staff, and students in the design, implementation, and effective and efficient use of computing systems. Also, I’m an Instructor and I teach computer’s courses.

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