It’s Time for your JSS to Grow up and Move Out of the Mac Mini.

Speakers: Teri Grossheim

Level: Intermediate, Lecture

Excerpt: Pushing your JSS on your Mac mini to it’s limits? Wondering what you can do? Need help with options, and want some real world advice? Then come by and bring your questions!

Description: Pushing your JSS on your Mac mini to it’s limits? Wondering what you can do? Need help with options, and want some real world advice? Then come by and bring your questions!


About the speaker

Teri Grossheim (Twitter: @terigrossheim) – Systems Engineer – Jamf

Teri is currently a Channel Systems Engineer for Jamf. She’s an experienced and results-oriented technologist, consultant, and educator, Teri has held consultative, technical, and business development roles for two Fortune 1000 organizations as well as management roles in IT, higher education, software/mobile app development, and data analytics/business intelligence firms.

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Transferring Data (or How I Spend my Summer Vacation)

Speakers: Adam Wickert

Level: Fundamental, Lecture

Excerpt: Data is important! Users want their data transferred from their old system to their new one and there are lots of ways to do it. We’ll talk about different methods to transfer data, how permissions are affected and the pros and cons of each.

Description: To our users nothing is more important than their data! When a user has a system replaced they want their data moved to the new system, and they want it to work like it did before. There are many methods of transferring data and each of them have different effects on permissions. We’ll go through different connections and methods. Some are very easy, like copying from cloud storage, and others are more complex using terminal commands with specific flags. Together we’ll talk through all the options to get your users up and running on their new system.


About the speaker

Adam Wickert (Twitter: @atomargyle) – Desktop System Administrator – Hamilton College

A computer enthusiast who got interested in digital video and then got around to specializing in Mac support. Currently working in higher education in upstate New York, with experience in .gov. Also, a former Genius.

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Imaging with Ivanti

Speakers: Steve Goodrich

Level: Fundamental, Lecture

Excerpt: Whether you are onboarding a new employee or resetting an entire lab, imaging your Macs can be a large part of your job. Come learn how Ivanti Endpoint Manager can help. We will also take some time to introduce you to other services provided by Ivanti software and give you a chance to ask questions about recent changes in the company.

Description: This session will focus on provisioning and imaging Macs using Ivanti Endpoint Management. We will try to keep the session fairly practical and technical. We also recognize that with the recent mergers and such, people are curious about where the company is going. We will take some time to help attendees understand our vision for future Mac administration.


About the speaker

Steve Goodrich (Twitter: @zepedebo) – Software Engineer, Apple Technologies – Ivanti

Steve is an Apple technologies specialist at Ivanti (or as his team like to say iVanti). Steve has been a professional software developer for over 30 years. He has written embedded systems, telecom engineering software, warehouse management systems, and integrated medical practice management and EHR software. Steve has extensive experience teaching and has taught a wide variety of classes including AI, database, UNIX system and network programming, compilers, Java, and software quality for Weber State University.

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Adobe Creative Cloud – You have been doing it wrong

Speakers: Karl Gibson

Level: Fundamental, Lecture

Excerpt: Aha! moments are rare these days. What’s more is that societal pressure has resulted in fewer people openly acknowledging that they have just experienced an Aha! moment when in the company of others. That’s the beauty of a certain voice assistant, she doesn’t judge me. Of course, considering she is always listening for the wake command and sending data back for “improvements” I don’t have that much confidence that somebody somewhere is not judging me but that was happening even before my best friend, i mean voice assistant came in to my life.

In this session let’s all have the Aha! moment together, don’t be afraid by it, embrace it.

See you there
Adobe employee

Description: Aha! moments are rare these days. What’s more is that societal pressure has resulted in fewer people openly acknowledging that they have just experienced an Aha! moment when in the company of others. That’s the beauty of a certain voice assistant, she doesn’t judge me. Of course, considering she is always listening for the wake command and sending data back for “improvements” I don’t have that much confidence that somebody somewhere is not judging me but that was happening even before my best friend, i mean voice assistant came in to my life.

In this session let’s all have the Aha! moment together, don’t be afraid by it, embrace it.

See you there
Adobe employee

(This session will not be recorded.)


About the speaker

Karl Gibson (Twitter: @Adobe_ITToolkit) – Senior Product Manager, Creative Cloud for Business – Adobe Systems

Senior Product Manager on the Creative Cloud Business team with specific responsibilities for the IT Packaging and deployment tools which include Creative Cloud Packager & AAMEE. Karl represents the voice of the IT admin inside Adobe. He is always honest and upfront about the current state of play and where things are going. Karl has presented at many conferences including JNUC, MacTech and MacIT. Karl is a former IT admin and one of the first Apple Certified Trainers in Ireland.

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New ways Watchman Monitoring can make your life easier.

Speakers: Jack-Daniyel Strong & Allen Hancock

Level: Advanced, Lecture

Excerpt: From support for the latest Mac, Windows, and Ubuntu/CentOS, to Beacon offline reporting, to a new pricing plan for in-house IT, see what’s new with Watchman Monitoring.

We will go over new features which help save you time and effort as you take even better care of your users.

Certified Proactive Support Professional is an initiative Watchman Monitoring started with a goal of making this abstract concept a bit more real. We’ll review the certification and its benefits.

Description: Watchman Monitoring founder Allen Hancock and long time subscriber turned employee JD Strong will share what’s new with Watchman Monitoring. From Beacon offline reporting, to a new pricing plan for in-house IT, see what’s new with Watchman Monitoring.

Newly expanded API support allows for deeper integration with ticketing and data management systems. JSS users can take a look at our updated Extension Attributes, and Munki users can leverage our download and processor recipes (we’ve got an override file ready just for you!).

We’ll dive in Beacon Reporting, which adds an extra proof of life component to traditional uptime reporting tools.

We’ll also review the Proactive Support Professional certification, designed to help you cover your bases with proactive support, and reviewing its role in conveying the value in the work you do to prevent data loss and downtime.


About the speakers

Allen Hancock (Twitter: @watchmanmonitor) – Founder – Watchman Monitoring

I started using the Mac platform in high school, then got my first paid Mac Admin job at the University of Missouri’s Biology Department, where Alan Marshall got me off on the right foot. Since then, I took my one-person consultancy up through the ranks of Apple Specialist & Training Center, and sold it in 2012.

Now, I build Watchman Monitoring, a tool that enables fellow IT Professionals to provide Proactive Support to their end users, and unify their support offering.


Jack-Daniyel Strong (Twitter: @SpokaneMac) – Documentation & Support – Watchman Monitoring

Former reseller and service provider, JD maintains a small consultancy and joined the team of Watchman Monitoring to help with documentation and support.

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