Ask us anything! Mac Admin veterans answer your questions

Speakers: Nick McSpadden & John Kitzmiller & Rich Trouton & Greg Neagle

Level: Fundamental, Hands-on (BYOD for attendees)

Excerpt: An open forum where a panel of Mac and iOS experts will answer any questions you have about managing Apple devices.

Description: Rich Trouton and [insert others here] will answer any questions about Apple device management. With a combined [however many] years of experience across many different solutions and environments, you’re sure to find an answer to any question you can come up with.


About the speakers

Greg Neagle (Twitter: @gregneagle) – Sr. Systems Engineer – Walt Disney Animation Studios

Greg is the engineer primarily responsible for deploying and managing OS X machines at Walt Disney Animation Studios, a studio with a long history of family entertainment reaching back to “Snow White and the Seven Dwarves” and forward to our latest films: “Zootopia” and “Moana”.

Disney Animation has released as open source several Mac management tools developed by Greg. Among those are Munki, a software deployment framework, Reposado, a platform-agnostic replacement for Apple’s Software Update service, and the “createOSXinstallerPkg” tool set. Greg is also a contributor to the popular AutoPkg tool.

Greg has presented on various aspects of OS X management at Macworld, Apple’s WWDC, the MacTech Conference, Penn State Mac Admins, and MacSysAdmin. He is a frequent contributor to MacTech Magazine.


Rich Trouton (Twitter: @rtrouton) – IT Technology Senior Consultant – SAP

Rich Trouton has been doing Macintosh system and server administration for over eighteen years and has supported Macs in a number of different environments, including university, government, medical research and advertising. His current position is at SAP, where he works with the rest of the Mac CoE team to support SAP’s Mac community.


John Kitzmiller (Twitter: @johnkitzmiller) – –


Nick McSpadden (Twitter: @mrnickmcspadden) – Client Platform Engineer – Facebook

Client Platform Engineer at Facebook. Started in education with a small fleet of Macs and iPads, and now works in a large-scale environment. Everything should be automated!

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