Speakers: Dennis Wurster Brian Meehan
Level: Fundamental, Lecture
Excerpt: This presentation shows you how to find out what’s wrong with stuff, quick. It’s short and fun because it has to be—if you’re an admin, your time is too valuable to waste. Even if you’re not an admin, you often come across something that’s broken, and you have to figure out how to fix it. Join us and learn the Nine Indispensable Rules to find the most elusive software, hardware, or network problems, and the strategies about when to apply each one.
Description: This presentation shows you how to find out what’s wrong with stuff, quick. It’s short and fun because it has to be—if you’re an admin, your time is too valuable to waste. Even if you’re not an admin, you often come across something that’s broken, and you have to figure out how to fix it.
Based on the book “Debugging” by David Agans, You’re going to learn the Nine Indispensable Rules to find the most elusive software, hardware, or network problems. Feel free to write them down, print them out, or make them into a poster.
Now, maybe some of you never need to debug. Maybe you simply have your people look into the problem. Maybe you always luck out and your design just works—or, even less likely, the bug is always easy to find. But the odds are that you and your fellow co-workers have a few hard−to−find bugs in your operations. When you can find bugs fast, not only do you get quality products to users more quickly, you get a stable and predictable infrastructure.
About the speakers
Dennis Wurster – Computer Services Engineer – Eastman School of Music (Twitter: @wildeep)
Dennis Wurster prides himself as a user-advocate, and constantly works to untangle complexity and establish efficiency. By day, he is a Computer Systems Engineer at the Eastman School of Music. By night, he consults with small businesses in his hometown of Rochester, New York. Dennis has been published in TidBITS, the Mac Administrator’s Journal, and MacAuthority. He has presented at MacAdmin and the User Group Leadership Conference.
Brian Meehan – Director of Information Technology – Allendale Columbia School (Twitter: @binarydaze)
Rescued from the world of IT consulting in 2011, Brian currently evangelizes technology and education for the staff, faculty, students and parents of this N-12 school in Western NY. And when he’s not doing that, he might be playing guitar, cycling or flying kites. But probably not sleeping. Brian was also formerly a firefighter and EMT, and enjoys the similarities between troubleshooting humans and troubleshooting IT systems.